Job Opening

Guest Service Representative (32 hours)

Are you a natural host or hostess, do you love organizing and getting things done, and do you feel completely at home in a stylish, high-end setting? Then this is the place for you.

 

Experience the diversity of the estate

Job Description

Where hospitality and class come together.
AtThe Duke, it’s all about the experience. It’s about making guests feel like they’re coming home—to an exclusive, warm, and welcoming environment where every detail is just right. And that starts with you. Are you service-oriented, a strong communicator, and do you get a kick out of helping people? Then we have the perfect place for you.

Working at The Duke
The Duke is an exclusive venue where hospitality, events, fine dining, and golf come together in the heart of Brabant. With one of the most beautiful 18-hole golf courses in the Netherlands, our restaurant The Charles, various meeting rooms, the charming Clubhouse, The Royal Duke—where we host large groups (from corporate events to weddings)—and the luxurious Suites, The Duke is truly one-of-a-kind. But what really sets us apart is the atmosphere:Brabantwarmth, genuine attention, and a team that works together with pride.

Your Role at The Duke

As a Front-Office / Guest Service Associate (we refer to this position as Guest Service Associate), you are the first point of contact at our club—for our members, guests, and colleagues alike. You’ll welcome members and their guests, answer questions, process reservations, and ensure flawless service. You understand how the various departments at The Duke work together, and you use this insight to set priorities effectively and adapt quickly. You know our members by name, intuitively sense what they need, and make every interaction special. In addition, you’ll manage our front desk and shop, keep administrative and cash register tasks in order, and coordinate smoothly with other departments. You can work independently and aren’t afraid to make decisions that ensure an optimal guest experience, in line with the Brabant warmth and exceptional quality that The Duke stands for.

We believe that hospitality starts with our people. That’s why we promise you, as a new colleague:
•Exceptional quality and service—not only toward our guests, but also in how we treat you;
• Aninspiring and supportive work environment where you feel welcome and valued;
• The opportunitytohelp create unique, memorablemoments;
• Andabove all: a place youcan be proud ofand that you’re happy to represent.

What We're Looking for in You

• Experiencein front-office, reception, or hospitality is a plus;
• Strongcommunication skills and a welcoming attitude;
• Ability to work independentlyand a sense of responsibility to ensure an optimal guest experience;
• Able to handle stress, solution-oriented, and professional in appearance;
•Ahealthydose of curiosity to ensure an optimal guest experience;
• Flexibleavailability, including weekends and holidays;
• An interestin golf is a plus—enthusiasm is what matters most.

What We Offer

• Aversatile role in a high-end and welcoming environment;
• Ateam where professionalism and camaraderie go hand in hand, with room for specific tasks that you’ll be responsible for;
• Aposition with variety: from welcoming guests to managing the shop;
• Internaltraining opportunities and the chance to contribute ideas;
• Travel allowance, dinner during work hours, company outings, and group golf outings;
• Vacation timeavailable during school breaks and time off on select holidays.

Ready to make guests feel right at home?
Send your resume and a brief cover letter to werkenbij@theduke.nl .
We’d love to meet you—the first cup of coffee is already waiting. We look forward to seeing you!

Want to apply?

Ready to join our team? Send your resume and a brief cover letter to: